Refund Policy
This policy explains when and how we refund payments for Coloring Pages AI. It applies to every paid access period bought on this site.
What you are buying
Paid plans are sold as a one-time payment for a fixed access period — one month or one year, as stated on the plan you choose. We do not store your payment method and we do not automatically renew or re-charge you. When the access period ends, your account returns to the Free plan until you decide to buy access again.
14-day refund window
You may request a full refund within 14 days of payment if you have not used a meaningful part of the generation credits included with that access period. In practice, that means fewer than 10% of the credits included in your plan have been spent.
After credits have been used
Generation requests cost us money at the moment they run, and the resulting pages are yours to keep. If you have spent 10% or more of your credits, we can no longer offer a full refund. We may still offer a partial refund at our discretion — for example when a technical fault on our side prevented you from using what you paid for.
Faults and failed generations
If a generation fails for a technical reason, the credit is not consumed. If you believe you were charged for output you never received, contact us and we will investigate and correct it.
How to request a refund
Open a support request from your account, or use the contact form. Include the email address on the account and the approximate date of payment. We reply to refund requests within 5 business days and, when a refund is approved, return the money to the original payment method within 5–10 business days.
Statutory rights
Nothing in this policy limits rights you have under the consumer protection law of your country. If your local law grants a longer cancellation window or a stronger right to a refund, that law applies.
Changes to this policy
If we change this policy, the version in force at the time of your payment is the one that applies to that payment.